.page-faq {
  --faq-line: rgba(11, 27, 58, .13);
  --faq-line-dark: rgba(247, 242, 232, .16);
  --faq-cut: 18px;
  background: var(--paper);
  color: var(--ink);
  font-family: var(--font-body);
}

.page-faq [id] {
  scroll-margin-top: 92px;
}

.page-faq .crumbs {
  padding-top: 16px;
}

/* ---------- 首屏 ---------- */

.page-faq .faq-hero {
  position: relative;
  padding: 26px 0 48px;
  overflow: hidden;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  right: -170px;
  top: -110px;
  width: 420px;
  height: 420px;
  border-radius: 50%;
  border: 1px dashed rgba(242, 138, 31, .42);
  pointer-events: none;
  z-index: 0;
}

.page-faq .faq-hero__grid {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 28px;
  align-items: center;
}

.page-faq .faq-hero__lead .display {
  margin: 14px 0 0;
  font-size: clamp(30px, 7vw, 56px);
  line-height: 1.08;
  letter-spacing: -.015em;
  font-weight: 900;
}

.page-faq .faq-hero__lead .display em {
  font-style: normal;
  background: linear-gradient(96deg, var(--orange) 8%, var(--amber) 92%);
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
}

.page-faq .faq-hero__lede {
  margin: 16px 0 0;
  max-width: 54ch;
  font-size: 16px;
  line-height: 1.85;
  color: var(--ink-soft);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 22px;
}

.page-faq .faq-hero__media {
  margin: 0;
  position: relative;
  z-index: 1;
}

.page-faq .faq-hero__media img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

/* 数据条 */

.page-faq .faq-stats {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1px;
  margin-top: 34px;
  background: var(--faq-line-dark);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--faq-cut)), calc(100% - var(--faq-cut)) 100%, 0 100%);
  overflow: hidden;
}

.page-faq .faq-stat {
  background: var(--ink);
  padding: 18px 16px;
}

.page-faq .faq-stat__num {
  display: block;
  font-size: 28px;
  font-weight: 900;
  line-height: 1;
  letter-spacing: -.01em;
  background: linear-gradient(100deg, var(--orange), var(--amber));
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
}

.page-faq .faq-stat__label {
  display: block;
  margin-top: 9px;
  font-size: 13px;
  line-height: 1.5;
  color: rgba(247, 242, 232, .74);
}

/* 快速跳转 */

.page-faq .faq-quickjump {
  position: relative;
  z-index: 1;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin-top: 24px;
}

.page-faq .faq-quickjump__label {
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: .16em;
  text-transform: uppercase;
  color: var(--ink-mute);
  margin-right: 2px;
}

.page-faq .faq-quickjump a {
  display: inline-flex;
  align-items: center;
  padding: 7px 13px;
  font-size: 13px;
  line-height: 1;
  color: var(--ink);
  text-decoration: none;
  background: rgba(255, 255, 255, .55);
  border: 1px solid var(--faq-line);
  border-radius: 999px;
  transition: background .22s var(--ease), border-color .22s var(--ease), color .22s var(--ease);
}

.page-faq .faq-quickjump a:hover,
.page-faq .faq-quickjump a:focus-visible {
  background: var(--peach);
  border-color: var(--orange);
}

/* ---------- 热门问题 ---------- */

.page-faq .faq-hot {
  position: relative;
}

.page-faq .faq-hot .kicker {
  color: var(--amber);
}

.page-faq .faq-hot__title {
  margin: 12px 0 0;
  font-size: clamp(23px, 4.4vw, 36px);
  line-height: 1.24;
  color: var(--paper);
  font-weight: 900;
}

.page-faq .faq-hot__sub {
  margin: 12px 0 0;
  max-width: 62ch;
  font-size: 15.5px;
  line-height: 1.85;
  color: rgba(247, 242, 232, .72);
}

.page-faq .faq-hot__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
  margin-top: 28px;
}

.page-faq .faq-hot__card {
  position: relative;
  padding: 20px 18px 22px;
  background: rgba(247, 242, 232, .055);
  border: 1px solid var(--faq-line-dark);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 16px), calc(100% - 16px) 100%, 0 100%);
  transition: background .25s var(--ease), border-color .25s var(--ease), transform .25s var(--ease);
}

.page-faq .faq-hot__card:hover {
  background: rgba(242, 138, 31, .1);
  border-color: rgba(242, 138, 31, .5);
  transform: translateY(-2px);
}

.page-faq .faq-hot__no {
  display: inline-block;
  font-size: 12px;
  letter-spacing: .16em;
  color: var(--amber);
}

.page-faq .faq-hot__q {
  margin: 10px 0 0;
  font-size: 16.5px;
  line-height: 1.48;
  font-weight: 800;
  color: var(--paper);
}

.page-faq .faq-hot__a {
  margin: 9px 0 0;
  font-size: 14px;
  line-height: 1.78;
  color: rgba(247, 242, 232, .7);
}

/* ---------- 分类问答 ---------- */

.page-faq .faq-dir__intro {
  max-width: 64ch;
}

.page-faq .faq-dir__title {
  margin: 12px 0 0;
  font-size: clamp(23px, 4.4vw, 36px);
  line-height: 1.24;
  font-weight: 900;
}

.page-faq .faq-dir__sub {
  margin: 12px 0 0;
  font-size: 15.5px;
  line-height: 1.85;
  color: var(--ink-soft);
}

.page-faq .faq-dir__layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 24px;
  margin-top: 28px;
}

.page-faq .faq-dir__toc {
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding-bottom: 6px;
  -webkit-overflow-scrolling: touch;
}

.page-faq .faq-dir__toc a {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  white-space: nowrap;
  padding: 7px 14px;
  font-size: 14px;
  color: var(--ink);
  text-decoration: none;
  background: rgba(255, 255, 255, .62);
  border: 1px solid var(--faq-line);
  border-radius: 999px;
  transition: background .2s var(--ease), border-color .2s var(--ease);
}

.page-faq .faq-dir__toc a .mono {
  font-size: 11px;
  letter-spacing: .1em;
  color: var(--ink-mute);
}

.page-faq .faq-dir__toc a:hover,
.page-faq .faq-dir__toc a:focus-visible {
  background: var(--peach);
  border-color: var(--orange);
}

.page-faq .faq-dir__media {
  margin: 0 0 26px;
}

.page-faq .faq-dir__media img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-cat {
  padding: 24px 0 6px;
  border-top: 1px solid var(--faq-line);
}

.page-faq .faq-cat__head {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 10px;
  margin-bottom: 14px;
}

.page-faq .faq-cat__code {
  font-size: 12px;
  letter-spacing: .16em;
  color: var(--paper);
  background: var(--ink);
  padding: 3px 8px;
  border-radius: 2px;
}

.page-faq .faq-cat__title {
  margin: 0;
  font-size: 20px;
  line-height: 1.3;
  font-weight: 900;
}

.page-faq .faq-cat__note {
  width: 100%;
  margin: 0;
  font-size: 14px;
  line-height: 1.7;
  color: var(--ink-mute);
}

/* 折叠问答 */

.page-faq .qa {
  margin-bottom: 10px;
  background: rgba(255, 255, 255, .58);
  border: 1px solid var(--faq-line);
  transition: border-color .22s var(--ease), background .22s var(--ease);
}

.page-faq .qa[open] {
  background: #fff;
  border-color: rgba(242, 138, 31, .55);
}

.page-faq .qa__q {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: start;
  gap: 12px;
  padding: 14px 16px;
  cursor: pointer;
  list-style: none;
}

.page-faq .qa__q::-webkit-details-marker {
  display: none;
}

.page-faq .qa__q:focus-visible {
  outline: 2px solid var(--star);
  outline-offset: -2px;
}

.page-faq .qa__no {
  padding-top: 3px;
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--star);
}

.page-faq .qa__text {
  font-size: 15.5px;
  font-weight: 700;
  line-height: 1.55;
  color: var(--ink);
}

.page-faq .qa__ic {
  position: relative;
  width: 16px;
  height: 16px;
  margin-top: 4px;
  flex: none;
}

.page-faq .qa__ic::before,
.page-faq .qa__ic::after {
  content: "";
  position: absolute;
  background: var(--orange);
  transition: transform .25s var(--ease), opacity .25s var(--ease);
}

.page-faq .qa__ic::before {
  left: 0;
  top: 7px;
  width: 16px;
  height: 2px;
}

.page-faq .qa__ic::after {
  left: 7px;
  top: 0;
  width: 2px;
  height: 16px;
}

.page-faq .qa[open] .qa__ic::after {
  transform: scaleY(0);
  opacity: 0;
}

.page-faq .qa__a {
  padding: 0 16px 18px;
  border-top: 1px solid rgba(11, 27, 58, .08);
  margin-top: -1px;
}

.page-faq .qa__a p {
  margin: 12px 0 0;
  font-size: 14.5px;
  line-height: 1.85;
  color: var(--ink-soft);
}

@keyframes faqAnswerIn {
  from { opacity: 0; transform: translateY(-6px); }
  to { opacity: 1; transform: none; }
}

@media (prefers-reduced-motion: no-preference) {
  .page-faq .qa[open] .qa__a {
    animation: faqAnswerIn .3s var(--ease) both;
  }
}

/* ---------- 操作步骤 ---------- */

.page-faq .faq-steps__title {
  margin: 12px 0 0;
  font-size: clamp(23px, 4.4vw, 36px);
  line-height: 1.24;
  font-weight: 900;
}

.page-faq .faq-steps__sub {
  margin: 12px 0 0;
  max-width: 62ch;
  font-size: 15.5px;
  line-height: 1.85;
  color: var(--ink-soft);
}

.page-faq .faq-steps__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
  margin-top: 26px;
}

.page-faq .faq-step {
  padding: 22px 20px 24px;
  background: var(--paper);
  border: 1px solid var(--faq-line);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 18px), calc(100% - 18px) 100%, 0 100%);
}

.page-faq .faq-step__title {
  margin: 14px 0 0;
  font-size: 17.5px;
  line-height: 1.4;
  font-weight: 800;
}

.page-faq .faq-step__list {
  margin: 14px 0 0;
  padding: 0;
  list-style: none;
  counter-reset: faqstep;
}

.page-faq .faq-step__list li {
  position: relative;
  counter-increment: faqstep;
  padding-left: 34px;
  margin-bottom: 12px;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--ink-soft);
}

.page-faq .faq-step__list li:last-child {
  margin-bottom: 0;
}

.page-faq .faq-step__list li::before {
  content: counter(faqstep, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: 2px;
  width: 24px;
  height: 24px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: var(--font-mono);
  font-size: 11px;
  font-weight: 700;
  color: var(--paper);
  background: linear-gradient(135deg, var(--orange), var(--amber));
  clip-path: polygon(0 0, 100% 0, 100% 68%, 68% 100%, 0 100%);
}

/* ---------- 联系支持 ---------- */

.page-faq .faq-support__panel {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 24px;
  padding: 26px 22px 30px;
  background: var(--ink);
  color: var(--paper);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 26px), calc(100% - 26px) 100%, 0 100%);
}

.page-faq .faq-support__panel .kicker {
  color: var(--amber);
}

.page-faq .faq-support__title {
  margin: 12px 0 0;
  font-size: clamp(22px, 4.2vw, 32px);
  line-height: 1.28;
  font-weight: 900;
  color: var(--paper);
}

.page-faq .faq-support__text {
  margin: 12px 0 0;
  max-width: 56ch;
  font-size: 15px;
  line-height: 1.85;
  color: rgba(247, 242, 232, .74);
}

.page-faq .faq-support__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin: 20px 0 0;
}

.page-faq .faq-support__list {
  margin: 0;
  padding: 20px 18px;
  list-style: none;
  display: grid;
  gap: 14px;
  background: rgba(247, 242, 232, .06);
  border-left: 3px solid var(--orange);
}

.page-faq .faq-support__list li {
  display: grid;
  gap: 5px;
}

.page-faq .faq-support__k {
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: .14em;
  color: var(--amber);
}

.page-faq .faq-support__v {
  font-size: 15.5px;
  font-weight: 700;
  line-height: 1.5;
  color: var(--paper);
  word-break: break-word;
}

/* ---------- 响应式 ---------- */

@media (min-width: 640px) {
  .page-faq .faq-hot__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-hot__card--wide {
    grid-column: span 2;
  }

  .page-faq .faq-stats {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding: 34px 0 58px;
  }

  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.04fr) minmax(0, .96fr);
    gap: 44px;
  }
}

@media (min-width: 860px) {
  .page-faq .faq-steps__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (min-width: 1024px) {
  .page-faq .faq-dir__layout {
    grid-template-columns: 212px minmax(0, 1fr);
    gap: 42px;
    align-items: start;
  }

  .page-faq .faq-dir__toc {
    position: sticky;
    top: 92px;
    flex-direction: column;
    gap: 2px;
    overflow: visible;
    padding: 16px 14px;
    background: rgba(255, 255, 255, .58);
    border: 1px solid var(--faq-line);
    border-left: 3px solid var(--orange);
  }

  .page-faq .faq-dir__toc a {
    justify-content: space-between;
    width: 100%;
    padding: 9px 10px;
    border: 1px solid transparent;
    border-radius: 2px;
    background: transparent;
    font-size: 14.5px;
  }

  .page-faq .faq-dir__toc a:hover,
  .page-faq .faq-dir__toc a:focus-visible {
    background: var(--peach);
    border-color: transparent;
  }

  .page-faq .faq-cat {
    padding: 28px 0 8px;
  }
}

@media (min-width: 1040px) {
  .page-faq .faq-hot__grid {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
}

@media (min-width: 880px) {
  .page-faq .faq-support__panel {
    grid-template-columns: minmax(0, 1fr) minmax(0, 330px);
    gap: 40px;
    align-items: center;
    padding: 34px 32px 38px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-hot__card,
  .page-faq .qa__ic::before,
  .page-faq .qa__ic::after,
  .page-faq .faq-quickjump a,
  .page-faq .faq-dir__toc a {
    transition: none;
  }

  .page-faq .faq-hot__card:hover {
    transform: none;
  }
}